For Restaurants – 1375 AIMCO BLVD, Unit 10 Mississauga, ON L4W 1B5

How to Order:

To place an order on our web site, you will first need to click on the “ADD TO YOUR CART” buttons for the products you want, if you are planning to add more products then keep shopping and at the end, click on “VIEW CART” at the top right side, In the shopping cart page you can remove a product by clicking the check box “x” and then clicking the “Update” button. You can change a quantity by clicking the “Quantity” box, typing in the number of pieces you want, and clicking the “Update” button. After adding products to the cart, click “VIEW CART”. Now click on “CALCULATE” where “SHIPPING COST” is and type your State/province and zip/postal code and click “GET RATES” you will see the shipping charges and taxes. On the same Shipping Cost Calculation page You can also Click on “Select shipping method” to see WareHouse and other Shipping rates and taxes. Click on “Update” to see the new grand total, once you are ready to make your purchase, click on the “CHECKOUT” button on the bottom of Shopping Cart page, from here you can checkout as a guest or register and fill in your details, for any help on your purchase, call us toll free at 1-877-999-1198.

Pickup orders:

After adding products to the cart, click “VIEW CART”. Now click on “CALCULATE” where “SHIPPING COST” is and type your State/province and zip/postal code and click “GET RATES” you will see the shipping charges and taxes. On the same Shipping Cost Calculation page You can also Click on “Select shipping method” to see WareHouse and other Shipping rates. Click “UPDATE”  and then “CHECKOUT”  from here you can follow the instructions mention above after CHECKOUT. Inspect the boxes & chairs upon pickups, should replacements be required they also have to be picked up by the customer.

Stock availability :

Some products may be back ordered and will not be available for immediate shipping, Confirm stock at: info@artefac.com

Shipping Damage:

 Inspect the boxes & chairs upon delivery, if you notice any damage, make a note on the delivery receipt about the damage, do not send the box back tothe delivery person, email us as many pictures of the damage. The customer is required to submit photographs of the damages or defects of the product. We will send the replacement ASAP, if the damage is not reported to us within 3 days, the customer will have to pay the full shipping charge for replacement.

Product care:

for chairs and stools make sure to protect the bottom of the legs with felt if you have hardwood/laminate or tiles, foot rails on stools should also be protected by felt or metal ( U or L shape bracket ) for any damage, leather should not be exposed to direct sunlight every day, keep the products away from heating ducts.

Service issue:

For all customer service related issues including delivery, orders & exchanges,  kindly email service@artefac.com, Toll free number is for sales calls only.

All dimensions are approximate on the website.

Return Policy:

Customer needs to pay regular shipping and handling both ways and a 30% re-stocking fee. Returns need to be reported to For Restaurants within 7 days of receiving the order. Products on discount and clearance cannot be returned or exchanged for minor damage or imperfection; they will still be replaced (if stock is available) if damaged in shipping. In order to make a return, All products require the original box and packaging, unless damaged in transit and unusable.

Large orders of 8 or more products and special order chairs/stools cannot be canceled or replaced. Custom-made products are non-returnable/non-refundable.

CONTRACT QUALITY / COMMERCIAL GRADE POLICY:

These products are made to order and are non-refundable.

Pending orders:

 We can hold Pending orders for up to 6 months, after six months 5% storage charges apply per month. pendingorders over one year are cancelled and deposits in no longer refundable.

Pickup of products:

Kindly pick up the products after inspecting them, any claim later for damage or imperfection will not be accepted, and pickup items cannot be canceled or exchanged.

Credits:

any outstanding credit or credits have to be claimed in a same calendar year (1st January to 31st December) it cannot be carried forward to the next calendar year by any customer or agency.

Display:

Because of wholesale trade and being in an industrial unit, our display area is not wheelchair or scooter accessible, we sincerely apologize for any inconvenience.

Privacy Policy:

For Restaurants is committed to protecting your privacy. For Restaurants Doesn’t sell, rent, or lease its customer lists to third parties. For Restaurants may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. For Restaurants Doesn’t use or disclose sensitive personal information which is provided by the user, it is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, and billing address is used solely to bill the customer for their order.

Disclaimer:

PLEASE READ THE FOLLOWING DISCLAIMER CAREFULLY. All of the articles for sale on the www.forrestaurants.ca website have been constructed with the greatest possible care using materials deemed suitable for their regular use. For Restaurants wants you to enjoy all that you purchase but accepts no responsibility for any change or damage that occurs once the products are accepted as delivered. In no event shall For Restaurants or www.forrestaurants.ca be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, any kind of dispute will be dealt with only in Ontario province.

Non-Disparagement Clause 

Your acceptance of this sales contract prohibits you from taking any action that negatively impacts artefac.ca, its reputation, products, services, management, or employees.

Should you violate this clause, as determined by artefac.ca in its sole discretion, you will be provided a forty-eight (48) hour opportunity to retract the content in question. If the content remains, in whole or in part, you will immediately be billed $5000.00 CAD for legal fees and court costs until such complete costs are determined in litigation. Should these charges remain unpaid for 30 calendar days from the billing date, your unpaid invoice will be forwarded to our third-party collection firm and will be reported to consumer credit reporting agencies until paid.

Copyright:

All content on this website, such as text, images, logos, button icons, and images is the property of For  Restaurant and is protected by International copyright laws.

Security:

Payment transactions are carried out through the Secure Socket Layer (SSL) protocol, and your Credit Card and information is secure

Mailing address: For Restaurants 1375 AIMCO BLVD, Unit 10 – Mississauga, ON L4W 1B5